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Nelson Consulting

Automating for higher output

Nelson Consulting is a brand under Jaswin Integrated Services Limited, specializing in Business Automation Processes (BPA) and Global Strategic Procurement (GSP). In both divisions, we utilize cutting-edge digital tools to deliver measurable results in record time

In Business Automation, we specialize in using customized software to automate business processes with minimal human intervention, ensuring optimal productivity in less time. Our goal is to streamline operations, increase efficiency, reduce errors, and save time, ultimately contributing to cost reduction and enhanced productivity.

Over the years, automation has grown in scope and complexity, impacting various sectors, including manufacturing, finance, customer service, human resources, and supply chain management. The global Business Process Automation (BPA) market is projected to experience substantial growth, expanding at a compound annual growth rate (CAGR) of 10.9% from 2024 to 2031. Starting at a market value of US$15.81 billion in 2024, BPA is expected to reach US$32.59 billion by the end of 2031.

At the procurement front, Global Strategic Procurement is a strategic approach to sourcing goods, services, and materials from international suppliers in a way that aligns with a company’s long-term business goals. It involves managing global supply chains, supplier relationships, and procurement processes to achieve cost savings, improve quality, mitigate risks, and support overall business strategy.

This type of procurement is more than just purchasing; it’s about developing strategic partnerships and fostering innovation across borders.

Vision

Vision: To be the global leader in user-friendly automation technology.
Mission: To empower businesses to unlock their full potential through innovative and sustainable automation.

The core values of Automate-Keys are rooted in our five T’s:
Thoroughness
Transparency
Timeliness
Teamwork
Trust

Workflow

Animated Workflow

Conduct the process mapping by a meticulous study of the steps within a business process from start to finish using simple flow charts.

Identify repetitive, time-consuming, or error-prone tasks that can benefit from automation.

Prioritize processes that will offer the most significant impact in terms of efficiency, cost savings, or error reduction.

Request current system(s) used by the client e.g. CRM, ER, database, or website and if none, advise best platform for integration of proposed automation.

Create a workflow chart showcasing the automated journey for clients, administrators, and other stakeholders, if any. Note client’s correction(s) and recommendation(s) for implementation.

Develop and integrate the automation software, including bots, scripts, or API connections.

Conduct tests to ensure that the automated process works as intended (including unit testing, integration testing, and end-to-end testing).

Train designated employee(s) to understand how it works before final deployment.

Why Automate?

Business automation is essential for improving efficiency, reducing errors, and staying competitive in the market. Below are substantial reasons that demonstrate how business automation can drive productivity, profitability, and long-term success for organizations. Here are 12 reasons why business automation is needed, with examples for each:

   
1
Increased Efficiency Automating customer support with chatbots can handle thousands of inquiries simultaneously, reducing wait times and improving response speed, allowing human agents to focus on more complex cases.
2
Cost Reduction Automating payroll processing can save businesses money on administrative costs. Manual payroll tasks require time and resources, but automation reduces the need for a large payroll department.
3
Improved Accuracy and Reduced Errors In accounting, automating invoice processing ensures that data is accurately entered and calculations are precise, eliminating the human errors that often occur during manual data entry.
4
Time Savings In an e-commerce business, automating inventory management can save hours each week by automatically tracking stock levels, generating reorders, and sending notifications to suppliers.
5
Faster Decision-Making Automated reporting tools can generate real-time financial or performance reports for executives, enabling faster, data-driven decisions rather than waiting for manual reports to be compiled.
6
Better Compliance and Risk Management In the healthcare industry, automating patient records ensures that they are stored securely and comply with regulatory requirements like HIPAA, reducing the risk of data breaches or non-compliance fines.
7
Improved Customer Experience Automating order processing and delivery notifications in retail can provide customers with timely updates, enhancing their overall experience and increasing satisfaction.
8
Scalability As a business grows, automated systems can easily handle an increasing volume of orders, customer inquiries, or transactions without the need to hire more staff, allowing companies to scale efficiently.
9
Consistent and Predictable Outcomes In manufacturing, automation can ensure that assembly lines produce products to the same quality standards consistently, reducing variations and defects compared to human-performed tasks.
10
Employee Satisfaction Automating repetitive administrative tasks like scheduling or data entry allows employees to focus on more valuable, creative work, improving job satisfaction and reducing burnout.
11
Enhanced Collaboration Workflow automation tools can streamline communication and task handoffs between departments. For instance, when a sales team closes a deal, automated notifications can send relevant data to the finance team for invoicing.
12
Competitive Advantage Companies that automate processes like customer relationship management (CRM) can respond to leads more quickly, follow up more efficiently, and close more sales compared to competitors relying on manual processes.
 

Business Sectors

Here’s a list of 30 business sectors that can benefit from Business Process Automation (BPA) along with 3 examples of automation processes for each sector:

1. Manufacturing
  • Inventory Management: Automating stock tracking and reordering processes.
  • Production Scheduling: Automatically scheduling production runs based on demand and inventory levels.
  • Quality Control: Automating inspection and testing of products during the production process.
2. Retail
  • Order Processing: Automating the order-to-shipping process.
  • Customer Loyalty Programs: Automating customer rewards and promotions.
  • Stock Replenishment: Automatically triggering restocking when inventory hits a threshold.
3. Healthcare
  • Patient Scheduling: Automating appointment scheduling and reminders.
  • Billing and Claims Processing: Automating medical billing and insurance claim submissions.
  • Medical Record Management: Automatically updating and managing patient records in EHR systems.
4. Insurance
  • Claim Processing: Automating claims submission, validation, and settlement.
  • Policy Renewal Reminders: Automating reminders for policy renewals.
  • Risk Assessment: Automating data collection and analysis for risk assessments.
5. Logistics and Supply Chain
  • Route Optimization: Automating delivery route planning and optimization.
  • Warehouse Management: Automating inventory tracking and picking operations.
  • Shipment Tracking: Automating tracking and notification of shipments.
6. Logistics and Supply Chain
  • Route Optimization: Automating delivery route planning and optimization.
  • Warehouse Management: Automating inventory tracking and picking operations.
  • Shipment Tracking: Automating tracking and notification of shipments.
7. E-commerce
  • Order Fulfillment: Automating the order processing and dispatch to customers.
  • Customer Support: Automating responses to customer inquiries using chatbots.
  • Product Recommendations: Using automation to suggest products based on customer behavior and preferences.
8. Telecommunications
  • Customer Service: Automating support ticket generation and resolution.
  • Billing and Payment Processing: Automating invoicing, billing, and payment reminders.
  • Network Monitoring: Automating real-time network performance monitoring and alerts.
9. Real Estate
  • Lead Management: Automating follow-up and management of potential buyer leads.
  • Tenant Management: Automating lease renewals, payments, and tenant communications.
  • Property Listing Updates: Automatically updating listings across multiple platforms.
10. Energy and Utilities
  • Energy Consumption Monitoring: Automating real-time energy consumption monitoring and reporting.
  • Meter Reading: Automating smart meter readings and data collection.
  • Maintenance Scheduling: Automatically scheduling preventive maintenance for equipment.
11. Government
  • Document Management: Automating the flow of documents for approvals, processing, and archiving.
  • Citizen Service Requests: Automating the handling of public service requests and case management.
  • Compliance Reporting: Automating data collection and generation of regulatory compliance reports.
12. Education
  • Student Enrollment: Automating the student registration and enrollment process.
  • Grade Management: Automating the tracking and updating of student grades.
  • Communication with Students: Automating reminders and notifications about deadlines or announcements.
13. Human Resources
  • Employee Onboarding: Automating document collection, training schedules, and equipment setup.
  • Payroll Processing: Automating payroll calculations and disbursements.
  • Recruitment and Candidate Screening: Automating job posting, resume screening, and initial interviews.
14. Marketing and Advertising
  • Email Campaigns: Automating email marketing campaigns based on customer segments.
  • Social Media Management: Automating social media post scheduling and monitoring.
  • Lead Scoring: Automating the scoring and qualification of marketing leads.
15. Legal Services
  • Contract Management: Automating contract creation, approval, and storage.
  • Document Review: Automating document sorting, analysis, and redlining.
  • Case Management: Automating updates and alerts for case statuses and deadlines.
16. Construction
  • Project Scheduling: Automating the scheduling of construction tasks and milestones.
  • Budget Tracking: Automating budget allocation and cost tracking.
  • Material Procurement: Automating ordering of construction materials based on inventory needs.
17. Pharmaceuticals
  • Compliance Tracking: Automating compliance with regulatory guidelines and reporting.
  • Inventory Management: Automating stock levels and reordering for pharmaceutical products.
  • Drug Research Documentation: Automating the management of research data and results.
18. Hospitality and Travel
  • Reservation System: Automating booking and reservation confirmations for hotels or flights.
  • Customer Feedback Collection: Automating collection and analysis of customer reviews and feedback.
  • Loyalty Programs: Automating customer reward and loyalty point accumulation.
19. Automotive
  • Supply Chain Management: Automating the ordering and tracking of automotive parts.
  • Maintenance Scheduling: Automating reminders for vehicle service and maintenance.
  • Sales and Order Processing: Automating sales orders, invoicing, and delivery tracking.
20. Agriculture
  • Crop Monitoring: Automating data collection from sensors for soil and crop health.
  • Irrigation Systems: Automating irrigation based on weather data and soil moisture levels.
  • Harvest Scheduling: Automating harvesting schedules based on crop readiness.
21. Media and Entertainment
  • Content Distribution: Automating the distribution of content across platforms.
  • Subscriber Management: Automating the onboarding and management of subscribers.
  • Social Media Engagement: Automating social media interactions and content scheduling.
22. Customer Service
  • Ticketing System: Automating the creation, assignment, and resolution of service tickets.
  • Feedback Collection: Automating the collection and analysis of customer feedback.
  • Chatbots: Automating responses to frequently asked questions via chatbots.
23. Nonprofit Organizations
  • Donation Processing: Automating donation collection and acknowledgment.
  • Volunteer Scheduling: Automating volunteer sign-ups and scheduling for events.
  • Grant Management: Automating the process of grant application and tracking.
24. IT Services and Software Development
  • Code Deployment: Automating continuous integration and deployment processes.
  • System Monitoring: Automating real-time monitoring of IT systems for issues and performance.
  • Help Desk Support: Automating ticket assignment and resolutions for IT support requests.
25. Accounting and Finance
  • Invoice Processing: Automating invoice creation, approval, and payment.
  • Expense Tracking: Automating the tracking and approval of business expenses.
  • Tax Filing: Automating the generation and filing of tax returns and compliance documents.
26. Professional Services (Consulting, Law, etc.)
  • Project Management: Automating task assignments, timelines, and resource allocation.
  • Client Billing: Automating time tracking and invoice generation for clients.
  • Document Drafting: Automating contract and proposal generation.
27. Food and Beverage
  • Order Management: Automating customer orders and payment processing.
  • Inventory Management: Automating inventory replenishment and tracking.
  • Menu Updates: Automating menu changes across various platforms.
29. Public Administration
  • Permit Processing: Automating the application, approval, and issuance of permits.
  • Public Health Monitoring: Automating the collection and reporting of health data.
  • Procurement: Automating the procurement process for government contracts and purchases.
30. Healthcare Providers (e.g., Clinics, Hospitals)
  • Patient Intake: Automating patient registration and history intake.
  • Appointment Reminders: Automating appointment reminders and follow-up notifications.
  • Prescription Management: Automating prescription renewals and notifications.

Global Strategic Procurement

This involves the use of online platforms and digital tools to source goods and services from suppliers around the world. Instead of traditional, paper-based procurement, we use the internet and e-procurement systems to manage client’s purchasing processes, from finding suppliers to placing orders and managing contracts. Some commonly procured goods are as follows: 

Waiter Callers

In an industry where customer service can make or break a restaurant, it pays to invest in Wireless restaurant calling system to improve the quality and speed of service. With wireless calling systems, waiters spend less time running around and more time attending to customers. No more customers turning their heads, raising their hands to call for service. The goal of our products is to increase your revenue while decreasing your overhead and expenses.

Security Cameras Realistic Composition

CCTV Cameras

 

Our video camera solutions can be customized to meet your every need – from keeping people and property safe to meeting compliance regulations, and making businesses more productive and efficient.

Our global network of technology partners enables integration with the industry's widest choice of cameras and business solutions for access control, video analytics, and reporting - in and beyond security.

CCTV Camera is an electronic device that contains an in-built camera which monitors on going activities or events of a particular place . We have varieties of CCTV cameras that perform extreme functions than the regular ones. At Nelson Consulting, we pride ourselves in having excellent CCTV Cameras and intrusion detection systems that would provide hotels with top notch security you need. You need to keep intruders off your hotel guests and treasured possessions with our fully integrated security and surveillance solutions that keep an eye even at the blind spot of your premises.

Kitchen Equipment

Nelson Consulting is also experienced in procurement of kitchen items and tools for the hospitality industry. Nelson Consulting provides you with all the necessary facilities for equipping your hotel kitchen. We offer good ideas and setup with design, arrangement, accessories, utensils or tools to give your kitchen that glamorous look.. We maintain the kitchen size to ensure you can operate your kitchen equipment nicely. We can design your hotel kitchen appliance outlook to avoid any problems while providing dinner services to your customers. We provide you with the following at affordable costs: hotel kitchen equipment, Cafeteria kitchen equipment, and dinner equipment, etc.

Kitchen Equipments

Other Items

We understand the value of customers, and we ensure they don't miss their valuable dinner time

The right sourcing strategy can help a company reduce their purchasing cost base, improve sustainability, and safeguard their business for the future. When working on a new procurement strategy, it’s important to address existing concerns but also look to implement strategies that will contribute to long term success. This may include better managing supplier risk and consolidating supplier data, simplifying the purchasing chain, and implementing data analytics for better forecasting and to highlight improvement opportunities. Our procurement consultants combine a deep knowledge of sourcing best practice with our proprietary digital platform which allows them to pinpoint specific opportunities for cost reduction and improvement.

They will work alongside you to perform analysis of your current sourcing process, and help you to identify and implement opportunities for measurable improvement, looking specifically at:

Cost of ownership – Providing a full overview of costs over a product’s lifecycle, including those that may not be initially obvious.

Strategic sourcing – A full review of key suppliers’ delivery, looking at true pricing, supply locations, warranties, workflows, and components.

Process and capability improvement – Analyzing data on process and capability, including the procurement function, internal processes and tools, and staff capability, to highlight areas for improvement.

Demand management – Reviewing what drives need within a business, highlighting unnecessary demand and opportunities to scale down procurement costs.

Category management – The segmentation of spend into different categories, allowing for consolidation and making it easier to create a long-term procurement strategy.

 3rd party cost reduction – Combining data analysis and expert knowledge to set clear spend benchmarks, identify savings opportunities and support supplier negotiations.

Contact Us

Phone

080-3555-6695

Email

admin@nelson-consulting.online

080-3555-6695